Shipping policy

Thank you for shopping with us! Please read our shipping policy below for information on order processing, delivery times, and related details.

## Order Processing Time

All orders are processed within **1-2 business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

## Shipping Time

We ship internationally. Once your order has been dispatched, estimated delivery times are as follows:

| Destination | Estimated Delivery Time |
|---|---|
| International | 7-12 business days |

**Total estimated time from order to delivery: 8-14 business days** (processing time + shipping time).

Please note that these are estimates and not guarantees. Delivery times may vary due to factors outside our control, such as customs processing, local carrier delays, weather, or high shipping volumes during peak seasons (e.g., holidays).

## Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

*(Optional: add details here, e.g. "We offer free standard shipping on orders over $[Amount]." or list specific rates.)*

## Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package's progress. Please allow 24-48 hours for tracking information to update after receiving your confirmation.

## Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, duties, etc.) are the responsibility of the customer.

## Delays

Occasionally, shipments may be delayed due to circumstances beyond our control, including but not limited to customs delays, weather events, or carrier issues. We appreciate your patience and will do our best to assist if your order is significantly delayed.

If your order hasn't arrived within [X] days of the estimated delivery window, please contact us at [Support Email] and we'll look into it for you.

## Lost or Damaged Packages

We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging material and damaged goods before filing a claim.

## Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at [Support Email] — we'll do our best to update it before the order ships, but cannot guarantee changes once an order has been dispatched.

## Questions?

If you have any questions about our shipping policy, please contact us at:

📧 [Support Email]
🌐 [Website URL]